Patch Test Policy

Patch tests are compulsory for all new clients. Please note that your patch test will expire if you have not had a color service at Hair of Dreams for over six months. Therefore, you'll need to have your patch test redone prior to your appointment. It is your responsibility to ensure that your patch test remains up to date, and we ask that you attend to your patch test no later than 24 hours before your color service.

We struve to communicate our Patch Test Policy at the time of booking, in your booking confirmations and in the confirmation text message you will receive no later than 3 days prior to your appointment. We will also call you if we notice that your Patch Test remains outstanding closer to the date of your appointment. However, it is solely your responsibility to come in for your Patch Test on-time and check that it has not expired if you are an existing client.

All patch tests are formally recorded, signed, and dated in the salon. 

You do not need to book an appointment for a patch test; simply pop into the salon during our opening hours at your convenience, but no later than 24 hours before your scheduled appointment. The Patch Test  only takes a couple of minutes and is applied using a cotton bud a small amount of dark pigmented tint behind your ear.

Please remember to leave the patch test on your skin for the full 24 hours to check for allergies or reactions. If you experience any discomfort, rinse immediately, and kindly alert us of your reaction as soon as possible. We may be able to use an alternative brand for your patch test, given prior notice.

It is important to highlight that, unfortunately, we cannot perform any colouring services on clients who do not have a valid, up-to-date patch test record — this is a necessary measure due to insurance purposes. Failure to complete your Patch Test intime will result in your colour appointment being cancelled or rescheduled and late cancellation fees will apply.

Thank you for your understanding and cooperation.